Applied

ResolvAI

AI-powered IT ticket resolution system built for BNP Paribas ServiceNow. Template-based with 10 pre-configured incident types and automated resolution note generation.

Full case study coming soon.

The interactive write-up for this project is in progress. Check back shortly.

Key Highlights

▸10 pre-configured incident resolution templates

▸Automated resolution note generation

▸Enterprise ServiceNow integration

Technologies

AIServiceNowPythonAutomation